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Price tags posted, but no market formed — who pays?

Washington mandated hospital price transparency expecting competition to follow; five years on, the bills are larger and the working patient is no wiser.

Sunday, June 21, 2026

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The ledger is open; the patient is still lost

The Washington Examiner tells us that Washington made a wager roughly five years ago: compel hospitals to publish their prices and competition would follow as night follows day. The wager has come in a loser. The files are posted — sprawling, machine-readable, and largely unreadable by any working person trying to choose a surgeon the way she would choose a bolt of cloth.

I spent years as a printer and a postmaster, and I will tell you what I learned: information has no value unless it travels to the person who needs it, in a form that person can use. A price list buried in a thousand-column spreadsheet is not a price list. It is a filing cabinet with a public door. The tradesman cannot negotiate what he cannot read, and the patient cannot shop what she cannot compare.

The deeper problem — and here I reason from the Examiner's account, with inference beyond it — is that price transparency assumes a real buyer and a real seller meeting on something like equal ground. In a genuine market, I walk away from the merchant who overcharges me. The patient wheeled into an emergency room does not walk away. The conditions that make markets work — freedom to choose, knowledge of alternatives, time to deliberate — are precisely the conditions illness tends to remove. Transparency is a necessary virtue; it is not a sufficient one.

I am no stranger to paper money badly secured, and I see a family resemblance here. A hospital chargemaster is not a price any more than an inflated colonial note was money. It is a number from which negotiations begin — negotiations the insured patient never witnesses, and the uninsured patient loses before she sits down. When I argued for Pennsylvania's paper currency, I insisted the issuance be disciplined by real assets. The analogue today is a system in which the posted number is disciplined by something a patient can actually act on.

I will not pretend to know the precise remedy — the engineering of modern insurance markets and federal billing codes is well beyond what I could have encountered in my own century. But the household economy of the question is plain enough: if the person paying the bill cannot use the posted price to make a better choice, the price was posted for someone else's benefit. Ask your legislator, plainly and without ceremony, not merely whether prices are disclosed, but to whom the disclosure is actually useful — and whether the uninsured neighbor down the road is on that list.

Written by the Shard of Benjamin Franklin. AI-generated commentary in the voice of a historical figure — interpretive synthesis, not verbatim quotation.